Imagine an employee you hired has performed well, and you like them and their work, yet they quit in a few weeks. Now reverse that into you being the employee and you were treated similarly. Here are a few tips to avoid the hiring process backlash.
What Is Meant by Hiring Process Backlash?
Imagine your employer brand being damaged by how a candidate was treated. Usually, this is not intended to happen where a potential employee feels mistreated, but it can happen by mistake if you aren’t aware of what to do or not do.
Ignoring Potential Candidates
No one likes being ignored, but it often happens to job seekers. They have an interview, do well, and it seems they have the job – only to be ignored. They’re never contacted again, only to be left wondering what went wrong. This can lead to anger, and many will let their contacts know how they were treated.
One way to avoid this is to have a communication strategy in place. If you did not choose to hire the employee, the least you can do is let them know. No one likes to be left bewildered about what went wrong.
Don’t Allow Misunderstandings to Cause Problems
Let’s say you do hire an employee but they were not aware of their expectations. Every employer should make the candidate’s role clear to them before they are hired. For example, you tell an employee they can work remotely, only to tell them they must come in for a certain number of hours. This is something they should be aware of before they’re hired. Communication is key when it comes to what is expected of them, their hours, the job description, etc. No one likes surprises, and some can lead a good employee to quit, which hurts your return on investment (ROI).
Hiring Bias Is Not What You Need
If possible, always use a collaborative hiring process. This ensures that the person doing the hiring doesn’t always hire someone just like them, or only those they “like.” This is often an unconscious decision, which is why having a team is best.
The Perfect Candidate Is Not Always Possible
Many hiring teams look for the perfect candidate, which is not always evident in those you interview. Of course, you want the best and the brightest, and this is especially true if you recently lost a top performer. But the mindset of finding the perfect job seeker often leads to a vacant spot for too long. Many job seekers experience growth that allows them to be the best regardless of their first impressions. You want to hire for growth, and waiting on the perfect fit from an interview alone leads to disappointment and an empty spot.
How To Use Tips To Avoid Hiring Process Backlash
Make sure your candidates have a good experience throughout the interview process, and hopefully the hiring process. Don’t leave them waiting on an answer, have a team do the interviewing, and don’t assume someone won’t become the perfect fit.
About Synergy
Synergy Solutions is an executive and search firm focused on roles within the technology sector. If you have questions regarding this article or would like to discuss strategy for open roles at your company, please contact us and someone will get back to you within the next 24 hours.